Category Archives: Voip

What is the Best VOIP Service Provider?

Since the introduction of Voice over Internet Protocol (VOIP) phones, traditional phone services are now being replaced slowly as people are using the benefits of VOIP service.

There are many reasons behind this. With a Public Switched Telephone Network (PSTN), there are charges by the minute as you make outbound calls, and additional costs for long distance calls. As for VOIP services, you will be charged a flat fee from $5 – $30 monthly. For most people, VoIP represents the more affordable phone service. More than the pricing, VoIP is packed with features that are helpful for small to medium size businesses.

Here are some VoIP services and providers that might cater to your needs:

Skype

Skype is used by professionals and individuals alike who wish to find an easy way to chat through text, voice and video calls. Some useful features are:

  • PC to PC or Smartphone to Smartphone calling- This is totally free and it comes with basic video calling.
  • They also have special packages for calling to land lines which is charged on a per minute basis.
  • Skype also supports a wide variety of platforms from the PC to mobile platforms like Windows Phone, Android and iPhone.

Google Voice

Google Voice offers an easy way to make calls all over the world. This also has multiple platforms such as Android and PC that support Google Voice. Some features are:

  • Free calls to the U.S. and Canada with low priced calling around the world.
  • If you don’t want to download the service, they have a web based interface that allows you to run the application using your web browser.
  • Free SMS and voicemail.
  • A permanent number; and if you decide to drop Google Voice Services, you can change your number to other VOIP services.
  • And of course you can integrate your Gmail contacts and also with the Android mobile dialer.

Globe 7

Globe 7 also offers easy to use downloadable PC app or to make calls right from your browser. They have free PC to PC calls has the cheapest calling rate to any landline or mobile phones worldwide. This includes the benefits of instant messaging too, with no unexpected fees and additional surprise charges. Added features are:

  • U.S. calls costs less than a penny per minute and a few cents for calls worldwide.
  • Can make calls using the web browser for convenience.
  • Has a simple layout which is very easy to use.
  • Also has a free PC to PC call.

Ringcentral

Ringcentral is a company that provides services through a PC or even an existing phone using a special adapter. Some known features are:

Includes voicemail.

Cloud faxing service is available.

Flexibility of using existing phone with adapter, a PC or even a special app for using the service with iPhone.

They also have a wide variety of local and toll free numbers to choose from.

Vonage

Vonage is the most recognized VOIP service provider in the world. Its services are designed to replace an existing system for traditional phone lines and include a special box that allows regular phone lines to be plugged in to use its service. Vonage has recently expanded to include calls for Android and iOS devices as well. Some best features are:

 

  • Unlimited U.S. calls for $9.99 for the first three months.
  • Normal range is $25.99 a month.
  • Known to have a great customer support.
  • Have tons of international calling plans and special add-ons which include Toll Free numbers.

 

Now with these known VOIP services, you can take your pick as to which caters to your everyday needs or which suit your business best.

Which VoIP provider is the best?

A VoIP provider offers services that most of the businesses today are thankful for. The innovation of telephones and internet made a remarkable impact on the methods employed by many businesses today for their communication system and daily operations.

What VoIP Providers can Offer to Businesses

With the advancement of communication technology today, businesses are no longer slaves to postal services and wait for a long time to receive messages and information. Companies are able to stretch their enterprise to a greater extent through a phone service that makes use of high speed internet. Aside from that, with the ability to access information quickly together with instant communication to clients and partners, business growth is eminent.

The services of a VoIP provider are becoming an essential tool in business communication these days. This is mainly because of the advances one can enjoy out of using a high speed internet. As an internet-based system, VoIP is mainly dependent on software programs rather than hardware. And this provides a number of functions including online faxing, email, voice mails, and calling.

How VoIP Functions

The system works through a platform operated by a service provider. Providers use an application server which organizes the communication through the internet. Voice data are sent through a super fast web connection. The call is then delivered to the particular platform where the signals or data are converted to another VoIP terminal like a soft phone.

Vital features of VoIP technology

VoIP comes with a number of functions that are not found with the typical telephone system. Once you subscribe to a voip provider, you can potentially lower your expenses on phone costs as you can get free calls between sites. And because this system depends on software program, tools are as well found on the internet which you can easily use in case problems arise. There are as well tools and applications you can use to track down details of calls.

VoIP system is a phone service that is packed with functions essential to any business. Faxes and voicemails can be easily accessed through any computer system or mobile phones. Emails and voicemails can be delivered to a single mailbox. You can as well engage in multiple calls, and enjoy other calling features like 3-way calling, call barring, online call analysis, incoming call monitoring, call conference, call forwarding, and many more.

Profits and Savings

In general, the benefits your business can obtain out of a VoIP service include enhanced functionality, improved user control and management, and cheaper costs.

VoIP can provide free calls among sites along with lower calls to typical phone lines. This can help you save a lot on communication expenses. Calls among employees can be given free. Support and maintenance is as well free, depending on the provider.

Using a VoIP also lets you have an integrated extension dialing system within your company. This lets employees to receive messages and calls even after leaving the office. Thus, anywhere you go, you can still get in touched with your clients and contacts. You may even set your extensions using a software internet program.

These and more can be obtained once you enroll to a good VoIP provider.

Which VoIP codec is the best?

A VoIP codec is principally an algorithm which is set as a server program. This is utilized within a hardware device to convert voice data into digital signals. The signals are then transmitted through the internet or other system as you make a call.

In a conventional phone, analog voice data are transferred electronically starting from a caller’s phone to the recipient’s line. This takes place in a close circuit that stays open once the call is connected. Voice signals and other sound patterns are changed into an electromagnetic state through analog modulation within the circuit system of the telephone set. After this, the analog data are changed back into audible signals by the phone device of the receiver’s end.

How VoIP works?

Unlike the traditional telephone system, analog signals are converted to digital format in a VoIP system. This is basically switched to ones and zeros that denote details within a computer system. These are used to transfer sound signals between lengthy distances. This makes advances for computer and telephones using a packet-switched systems and circuit-switched set-up.

The most frequently used codecs in VoIP

After knowing how VoIP works, it can also be helpful to understand the VoIP codec used today. Codecs come as programs that perform the same data transmission to digital form. There are various codecs for text messaging, fax transmissions, videos, and audios.

  • G.711: This codec is otherwise known as PCM or pulse code modulation. This has 64kbit/s and known as the language of advanced digital phones among typical platforms. This codec renders precise speech indicator and only needs low processor strength. It is used in fax transfer in VoIP system, but needs a 128 bandwidth to make effective voice calls.
  • G.722: This VoIP codec is employed with different compressions to save on bandwidth and adjusts to varying system congestion. This offers high quality audio with its 16kbps. This is twice that of the typical telephone system and is valuable for VoIP system along LANs that are bandwidth-ready.
  • G.723.1: This codec is mostly utilized among VoIP networks as it only requires a low bandwidth. It provides a high quality audio and high compression. This can also be carried out in a dial-up system, although it entails lots of processing power.
  • G.726: It is an enhanced version of the G.723 and G.721 codec. This can be modified to several bandwidths and is utilized in international phone system and in wireless telephones.
  • G.729: As an error-resistance codec, this provides an excellent bandwidth usage at 8kbit/s. However, it requires license when used in devices and is also expensive when it comes to processing.
  • GSM: This is a free VoIP codec that is similar to the one used in GSM mobile phones. It is readily obtainable in several software and hardware platforms, and also has a great compression ratio and less bandwidth constraint.
  • iLBC: This is a speech codec which is considered as royalty-free that has 15kbit/s bandwidth. It can offer a forceful voice communication quality.
  • Speex: Known as an open-source acoustic codec, this is made chiefly for speech functions. Having a remarkable bandwidth ranging between 2.5 and 44 kbit/s, this is can minimize bandwidth usage though entails a CPU processor.

When learning how VoIP works, it follows to know the minute details that functions within the system including the VoIP codec.

What VoIP Means: Distinguishing VoIP out of all Phone Systems

It pays to learn what VoIP is, especially if you are planning to restructure and improve your business communication system.

The Fundamental Concept of VoIP

Voice of Internet Protocol or VoIP is known as a beneficial alternative to the traditional process of communication that makes use of the telephone. Rather than utilizing telephone sets that convey signals, a VoIP system transmits signals digitally. These signals are further converted to audio data as soon as they have reached the receiver’s end. The whole process of conversion takes place through the internet. Though the technology of such communication system is yet far from the standard means, a number of people believe that this will sooner or later replace the typical phones. And many VoIP phone service providers are coming out these days.

Learning the Details of a VoIP System

After knowing what VoIP is, learning how it works comes next. However, it helps to understand first how the typical telephone system works. A typical phone call uses circuit switching. As you try to call someone, your call passes through a set of switches which begins at your telephone handset. When the receiver answers your call, another circuit which connects the two of you will be opened.

In the VoIP system, packet switching is used instead of circuit switching. Using this technology, a voice data is switched to small data packets. There are also instructions on how and where these data should be received. After that, the packets of data are sent to several possible methods. First, these pass through the nearest transmitter before going through other routers before finally reaching the right recipient. Once the packets reached the recipient, they are converted in a format that can be recognized.

Benefits of Using VoIP Technology

Understanding what VoIP is and how it functions is essential, and knowing further the advantages you can get out of this system is much more exciting. There are a number of useful features businesses can take advantage of once subscribed to a VoIP phone service. You can practically make calls in any location, provided that internet connection is present. This is also a cheaper means to make calls locally and internationally since expensive circuit switching is eliminated entirely.

Setbacks of VoIP

Although, VoIP phone system is known to be less costly, convenient, and fast, it also has its share of disadvantages. And the drawbacks of such system are mainly due to the limitations that trouble the computer technology, and the persistent reliance on telephones. Because VoIP system depends on the internet, it can also be susceptible to the problems and shortcomings that plague the internet and computer systems. Some of the common problems that you can encounter are stolen packets, crashing, and viral attacks.

With the continuous growth of computer and internet technology, there is truly a great potential for VoIP system. The means of communications are constantly evolving and improving, and VoIP plays a role. Business owners who wish to venture into a progressive and improved communication structure should discover what VoIP is.

Should I Get A VoIP Phone?

Phones that utilize Voice over Internet protocol (VoIP) technology are becoming more popular nowadays. Calls made through a VoIP phone are cheaper since there is no need to go through a telecom firm, essentially eliminating expensive call charges in the process. Aside from the opportunity to make a free call, there are also other compelling reasons why you should get a VoIP phone today.

Save More

You can enjoy huge savings if you use a VoIP phone instead of the old fashioned landline phone. You won’t have to pay on per-minute basis, or get frustrated by outrageously high long distance charges and hidden surcharges. By using VoIP, you can make as many international calls as you like without burning your pockets.

You can also get a lot of savings as VoIP software and hardware is comparatively cheaper than telephone set and cable required by the typical phone network.

Multiple Options

There are numerous options that VoIP provides to users like you- at no extra cost. These options include caller identification, call forwarding and call waiting that are normally charged as an additional service or feature by telecommunication companies. You can also use more advanced options like call blocking, or the use of “away” or “do not disturb” status messages. Other notable options include features such as voicemail, speed dialing, easy management of phone books and contacts and the ability to forward voicemail to email. You can also benefit from directory assistance and access 911 during emergency situations.

More importantly for most users, VoIP technology supports multiple incoming calls. This means that you can speak to multiple callers at the same time. You can also do teleconferencing with a VoIP phone at no added cost.

Wave of the Future

VoIP phone is considered as the future of telecommunications. It will replace the traditional phone several years from now. As the technology becomes better, you can expect more options to be integrated and introduced. You will also get more savings as more companies offer VoIP phones that are more affordable. If you are a business owner with business dealings abroad, you can get substantial savings by making a free call using a VoIP phone. If you have loved ones located in other parts of the globe, you can always make a free call using VoIP technology.

While there are some disadvantages of VoIP such as reliability especially when there is limited Internet connection, it is hard to argue that investing on VoIP-capable phone is a practical move you should make today.

Should I get VoIP?

Voice over Internet Protocol (VoIP) is a revolutionary technology that allows users to make phone calls for free. Also called Internet Telephony, VoIP was designed to enable individuals to communicate from anywhere in the world. VoIP promises to change the way people communicate with each other, and there are numerous reasons why you should get VoIP now.

Cheaper

VoIP is a more practical option than the good ‘ole phone line, also called as the Packet-Switched Telephone Network (PSTN). In the old method of making calls, time is of the essence. Users have to pay for every minute they spend on the phone, with international calls costing more. This problem is addressed by VoIP for home or business use, as VoIP only requires broadband Internet connection. This means that VoIP users will only have to pay for their monthly Internet fees- and no longer deal with the high call fees charged by telecommunication companies. Numerous studies have revealed that VoIP for home or business use is 90% cheaper on international calls compared to using a PSTN line.

Another reason why you should get VoIP now is the low cost of hardware and software required by this technology. Aside from a computer and Internet connection, users only need a microphone, speakers and sound card- all of which are cheaper compared to a telephone set required in using a PSTN line. Software programs for VoIP are likewise downloadable from the Internet, with applications like Net2Phone and Skype among the most popular.

Multiple Callers

Traditionally, PSTN line can only support two individuals speaking at the same time. But with VoIP, users can communicate to multiple individuals all at the same time. VoIP for personal and business use enables data packet compression, resulting to the carrier to handle more data simultaneously. This translates to multiple calls handled on a singular line.

Portability

Another factor that prompts many people to get VoIP is the portability of the technology. VoIP is not dependent on the location or distance of the user. Calls can be made from any point of the globe, whether the caller is in the United States or in Timbuktu- as long as there is Internet connection. Users don’t have to change VoIP numbers even if they frequently change location. Users can make and receive calls by signing into their VoIP account.

These are just three of the reasons why it really makes sense for you to get VoIP. Indeed, VoIP is a more practical solution for communicating from any part of the world.

Ten Reasons to Switch to a VoIP Business Phone System

Once you have taken a hard look at the various business phone systems that can accommodate you business communications need, certain things become clear. At that point a good argument can be made that VoIP is the logical choice for a progressive business. This is due to money that is saved through web-based calling along with the extensive feature list. Here are ten sound reasons for a business to switch to a VoIP phone system:

  • Traditional phone systems are becoming more difficult to find are and equipment is becoming more expensive.
  • Significant money can be saved.
  • Extensive popular features.
  • Quick and easy installation setup and subsequent simple operation.
  • Simple upgrade procedures and excellent support.
  • Inexpensive scalability.
  • Easy global-wide usage and support.
  • Clarity of voice communication.
  • Data applications integration.
  • Feature flexibility.

When considering different phone systems, it’s becoming increasingly apparent that traditional phone systems (TDM switching) are being phased out. As this happens, the associated equipment is becoming more difficult to locate and the prices are going up. More companies are currently becoming involved with technology associate with VoIP communications. A business that is looking towards the future will take into account the ability to expand their business communication for a reasonable cost.

Since a business should always be looking for ways to save money, VoIP represents a great opportunity to do so. Lowering communication costs is a significant factor when it comes to business profitability. The main reason for lower costs rests with the fact that a VoIP business phone system only requires a basic broadband connection. That connection can support the entire scope of its business communication functionality. Savings are also provided by eliminating the need to purchase fax machines, cheaper mobile communication and economical calls made within the company.

Specific, business-related, in-demand features are available with VoIP that are not available with standard phone systems. VoIP systems can, for example, provide call recording, activity reports, conference bridges and CRM software integration.

You can even install a new Hosted VoIP PBX on your own, with virtually no difficulty. The phones are pre-configured by the service provider. This means that they are all set to use when they are attached to a broadband connection. VoIP systems are also controlled from a user-friendly web-based control panel. The VoIP system can then be accessed remotely.

Upgrading a business VoIP phone system can be quickly and easily done by the service provider. This means that you can have the latest firmware updates and features without having to involve your own IT technicians.

In addition, your business needs will evolve as your company expands. This can prove to be expensive if you have a traditional phone system. In this scenario, you may find that you need to install additional phone lines and upgrade existing on-site PBX equipment. This is the reason why a business may take on the expense of purchasing additional POTS (Plain Old Telephone Service) phone equipment even before it’s actually needed. This isn’t true with a VoIP system. VoIP systems can be easily expanded by a change in a service plan and ordering additional pre-configured phones.

You can also locate your VoIP extensions throughout the world. You’ll save money when your remote calls to company extensions are treated as internal calls. The VoIP communications system can also be operated through the use of soft phones. Wi-Fi-enabled handsets, headsets and laptops can also be used in remote locations. In addition, the quality of your voice connections with VoIP is comparable or even superior to a standard POTS business phone setup.

One of the advantages of using Internet Protocol with your phone system is the lack of a “disconnect” between data and voice. The connection between data and voice in VoIP means that there can be collaboration between software applications and voice communications. Therefore, only one technical support team is needed for both your voice system and software IT.

Finally, it can be difficult to predict exactly what features will be needed by your business in the future. With VoIP phone systems, different features can added as they are needed. The same holds true for phone extensions.

- DDatabase

Ten Reasons to Switch to a VoIP Business Phone System

Once you have taken a hard look at the various business phone systems that can accommodate you business communications need, certain things become clear. At that point a good argument can be made that VoIP is the logical choice for a progressive business. This is due to money that is saved through web-based calling along with the extensive feature list. Here are ten sound reasons for a business to switch to a VoIP phone system:

  • Traditional phone systems are becoming more difficult to find are and equipment is becoming more expensive.
  • Significant money can be saved.
  • Extensive popular features.
  • Quick and easy installation setup and subsequent simple operation.
  • Simple upgrade procedures and excellent support.
  • Inexpensive scalability.
  • Easy global-wide usage and support.
  • Clarity of voice communication.
  • Data applications integration.
  • Feature flexibility.

When considering different phone systems, it’s becoming increasingly apparent that traditional phone systems (TDM switching) are being phased out. As this happens, the associated equipment is becoming more difficult to locate and the prices are going up. More companies are currently becoming involved with technology associate with VoIP communications. A business that is looking towards the future will take into account the ability to expand their business communication for a reasonable cost.

Since a business should always be looking for ways to save money, VoIP represents a great opportunity to do so. Lowering communication costs is a significant factor when it comes to business profitability. The main reason for lower costs rests with the fact that a VoIP business phone system only requires a basic broadband connection. That connection can support the entire scope of its business communication functionality. Savings are also provided by eliminating the need to purchase fax machines, cheaper mobile communication and economical calls made within the company.

Specific, business-related, in-demand features are available with VoIP that are not available with standard phone systems. VoIP systems can, for example, provide call recording, activity reports, conference bridges and CRM software integration.

You can even install a new Hosted VoIP PBX on your own, with virtually no difficulty. The phones are pre-configured by the service provider. This means that they are all set to use when they are attached to a broadband connection. VoIP systems are also controlled from a user-friendly web-based control panel. The VoIP system can then be accessed remotely.

Upgrading a business VoIP phone system can be quickly and easily done by the service provider. This means that you can have the latest firmware updates and features without having to involve your own IT technicians.

In addition, your business needs will evolve as your company expands. This can prove to be expensive if you have a traditional phone system. In this scenario, you may find that you need to install additional phone lines and upgrade existing on-site PBX equipment. This is the reason why a business may take on the expense of purchasing additional POTS (Plain Old Telephone Service) phone equipment even before it’s actually needed. This isn’t true with a VoIP system. VoIP systems can be easily expanded by a change in a service plan and ordering additional pre-configured phones.

You can also locate your VoIP extensions throughout the world. You’ll save money when your remote calls to company extensions are treated as internal calls. The VoIP communications system can also be operated through the use of soft phones. Wi-Fi-enabled handsets, headsets and laptops can also be used in remote locations. In addition, the quality of your voice connections with VoIP is comparable or even superior to a standard POTS business phone setup.

One of the advantages of using Internet Protocol with your phone system is the lack of a “disconnect” between data and voice. The connection between data and voice in VoIP means that there can be collaboration between software applications and voice communications. Therefore, only one technical support team is needed for both your voice system and software IT.

Finally, it can be difficult to predict exactly what features will be needed by your business in the future. With VoIP phone systems, different features can added as they are needed. The same holds true for phone extensions.

VoIP Systems

An Overview of VoIP Phone Systems

VoIP phone systems are rapidly becoming more popular when it comes to choosing a cost-effective communications system – for a small business, in particular. This has to do with the fact that the initial investment can be relatively low. This is especially true for a hosted VoIP system where there is little to no extra initial investment when it comes to equipment. In some cases, an existing broadband setup can be used along with existing phones (with adapters).

Here, we’ll see the benefits of VoIP when it comes to a cost-effective system with a high ROI (return on investment).

VoIP Business Advantages

Voice over Internet Protocol (VoIP) refers to a business phone system that will allow voice communication to be transmitted over an Internet connection. You will be able to use current Internet technology to make and receive phone calls, rather than traditional landline wire connections. It requires a broadband Internet setup and can use specialized phones for VoIP or an adaptor that will allow you to utilize standard telephones. The result is a more versatile phone system that can also be more cost effective for both large and small businesses. What are some of the specifics for a business to focus on when making a decision regarding VoIP?

It’s less expensive – especially for smaller businesses. But even so, a large business can save hundreds of dollars by transitioning to a VoIP system.

It represents the cutting edge of software-based usability, since it can be updated in such a manner as to match current trends in communication.

VoIP is flexible since software, itself, is inherently flexible. This means that your communications system can be adapted to your businesses’ specific needs.

Your business communication capability can be readily expanded at a much lower cost than systems that rely on hardware additions for expansion. Profitability is not affected while communication ability is increased along with the potential addition of new features and options.

Obtaining Quotes for VoIP Quotes

If your business will be using a hosted VoIP system, obtaining a quote is a painless process that can be completed in a short period of time. That’s because most of the equipment resides with the hosting vendor. All that really needs to be assessed is the number of lines that are to be supported, features needed and phones that need to be purchased (or adapted). Most VoIP vendors have packages that can be quoted according to the answers to standardized questionnaires.

[Questionnaire can be placed here]

A VoIP system will have all the standard features of a business phone system, along with some features that are not available with traditional business phone service. You can see these options in the Features section. One of the best features of a VoIP system is the ability to monitor and manage your phone capabilities. You can use your own dedicated IT technician for this or rely on the management services offered by the VoIP hosting vendor.

VoIP setup will be supported by the provider, since each vendor may have different proprietary requirements for their setup. But rest assured that the goal of each provider is to get your business phones up and running as quickly as possible with no problems.

VoIP security is an issue that is a primary focus with VoIP providers since the system is Internet-based. However, with business software-based applications, your communications software security can be monitored by IT technicians far more closely than standard landline phones.

With all communications, troubleshooting is a major concern, since a business can come to a standstill if their phone service is down. With VoIP, technicians can remotely track most issues in the same manner that a standard Internet connection is tracked. This eliminates the hassles involved with tracking a hardware issue that involves complex wire connections. Without having to dispatch a technician to your business to fix an on-site problem, solutions are achieved much faster.

Learn more at TopVoIPServices.