Author: Ivee

Inexpensive Public Safety Notification System for Cities and Towns

Department consolidations, budget cuts, staff layoffs – these are all solutions cities and towns often use to maintain funding for essential public safety services. Having to manage with a smaller local government, many municipalities are turning to automated messaging to make government more accessible in an affordable manner. A municipal emergency notification messaging system is fast becoming an inexpensive and more efficient way to send public safety alerts to residents citywide or in specific neighborhoods.

How Automated Calling Works

Most municipalities already have a public safety and emergency notification plan in place, but it involves deploying a large number of staff and resources to contact the proper personnel and notify residents door-to-door, via a manual calling tree, or by running costly announcements in print or broadcast media.

Alternatively, an automated public safety notification system does all the notification of key personnel and also informs residents either by phone or text messaging. And the cost to the municipality is only the low monthly price of an automated calling service plan. Local governments do not have to purchase any hardware or software to implement an automated emergency notification system. The entire process involves 3 steps and takes one person only a few minutes to complete:

  1. Create your voice or text message using either a phone or an Internet-connected computer to access the automated messaging service.
  2. Import an existing contact list of personnel and residents, or create a new contact list on the automated calling system.
  3. Designate who needs to receive the public safety alert and schedule your message for immediate release or at a certain day and time. The automated calling and messaging service handles the delivery of your message per your instructions.


Your municipality can try automated calling for free for 30 days at

Benefits Municipalities Realize From An Automated Messaging System

There are so many instances when a city or town needs to communicate quickly with its citizens. It is during these circumstances that municipalities recognize the effectiveness of an automated calling service. These benefits include, but are not limited to:

Better Response Time – Benefits are realized by both emergency responders and citizens. For example, an automated calling service for search and rescue means rapid-response personnel are notified quicker, thus improving better outcomes for the victims.

Enhanced Protection for Citizens – An automated voice and text service gets communications out faster to residents when a disaster strikes, thus enabling them to get to safety sooner. Situations where cities and towns benefit the most from automated public safety communications include: boil water advisories; road closures; downed power lines; chemical spills; gas or water main breaks; natural disasters requiring evacuation; flooding; terrorism warnings; police alerts regarding criminal activity; and severe weather alerts. Municipalities home to colleges and universities find automated messaging a valuable communication tool as well.

Streamlines Processes – Using one system eliminates duplicate processes among departments. Departmental communications and coordination improves since all involved get the same message simultaneously and begin implementing their responsibilities immediately.

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