Tag Archives: Business Phone

Why are Business Phones for Home Office Important?

Establishing home-based businesses are becoming increasingly popular. This can be due to the fact that home-based businesses require lower overhead costs compared to renting out in a commercial space. In addition, home offices provide a more cost-efficient business solution for companies with a smaller number of employees. However, one should not dismiss home offices as the inferior type of companies. In fact, a lot of companies actually thrive by setting up their business at home and expanding their client base and customer support through home-based employees as well. Home offices also require business phones that will allow them to provide a high quality of service to their customers.

Benefits of Having Phone Systems in Home Offices

The advanced features in business phones provide a more flexible solution to the communication system of home offices. A lot of home-based companies often encounter the dilemma in choosing the right phone system for their company mainly because of the unique setup that is inherent to the home offices. With the availability of using virtual phone systems, a company can opt for a home office phone which will provide them with more flexibility and cost-efficient alternative to costly multiple phone lines.

One of the biggest advantages of using virtual business phones is that the process of expanding the lines are way cheaper since almost all additional features are installed virtually. In addition, the maintenance process is performed off site which means that the operations of the office will not be disrupted. Of course, with the use of virtual home office phone, the company can expand their business outside of the country without incurring too much cost since all communication transactions are processed through the internet.

In general, the use of business phones in a home-based setting renders a professional quality to the call even when the transaction is performed at home. The use of virtual phone systems allow the utilization of advanced phone features which were only available in traditional business phones before. Nowadays, home office phones can also make use of voicemails, call-forwarding and automated response system in order to serve the requirements of their customers better.

Mobility and Portability

Virtual phone systems also provide better mobility and portability to the entrepreneur. Thus, even when he is not at home to work, he can still receive business calls simply by connecting his business phone to his mobile number. Just like other types of phone systems, business phones used in home offices are also flexible in integrating the functions of other office equipment. With these advantages, it is undeniable that the use of phone systems in a home office setting can help improve the productivity of the business operation. More importantly, entrepreneurs can save a lot of money from their operational expenses since they are able to cut down the cost of office overhead expenses and at the same time, utilize a cost efficient communication system in their line of work.

Why are Business Phones Better than iPhones?

There is no denying that the innovations in phone systems have greatly improved the landscape of businesses over the years. With the efficiency of telecommunication networks and the utilization of multiple and virtual phone lines, companies get to communicate with their clients better and attract more customers to their business. Indeed, it is true that an efficient system in communication can lead to better office productivity and an increase in sales. With todays need for mobility, however, a lot of companies are considering changing their business phones into smart phones so that they can bring with them a portable communication device while maintaining the high level of customer service.

Why the iPhone is not Really Enough for Business Use

Before considering this move, it is essential to examine the aspects which an iPhone has, what it lacks and why it should not be considered as a business phone. In terms of physical qualities, the iPhone is a sleek mobile device that exudes professionalism and elegance. The phone also supports internet connectivity and applications which can help in improving the productivity and multi-tasking functions of an individual.

What makes the iPhone a less than ideal type among the prevailing business phones, though, is that the utility feature of this mobile device makes it less efficient. As a mobile office phone, it is still not capable of providing optimal collaboration be it from the entrepreneur to his employees or within the sale staff and his clients. iPhones are locked within one network and thus, they are limited to the capacity of that sole network rather than provide dispersed information across multiple networks.

Better than the iPhone

The most viable solution which can provide optimal communication efficiency and at the same time, satisfy the need for mobility would be the modern business phones. The innovations that are added to the functions of an office phone can help make the company more productive in providing for the needs of their consumers. In addition to the typical features of business phone systems, office phones can now be integrated with office equipment which lets companies send and receive files within a few clicks of a finger.

Added features such as voice conferencing, call forwarding and the introduction of virtual internet phones provide a higher level of portability which allows employees to telecommute and work from their home while still maintaining professionalism while serving to their customers’ needs. More importantly, newer phone systems can now accommodate integration with mobile phones. This means that if the call is directed to a certain person and he is not available, he will still receive the call through his iPhone with the help of the automated call forwarding features to mobile phones that are now offered by phone system providers.

Which Business Phone and Network is Best?

Installing the most appropriate type of business phone in your company is the key to improve your company’s competence and efficiency in today’s industry. You need to have an efficient communication infrastructure that allows you to constantly connect with your customers and your employees. Keep in mind that clients feel more appreciated and attracted to continue with their business transaction if the communication process is more responsive, immediate and effective. Thus, you need to improve the phone system that you are currently using in your office and move on into a phone service which is more capable in helping you handle the demands of your consumers

Choosing the Right Phone System

Your goal in selecting the best business phone in your business should be geared towards the improvement in your company’s productivity and competence. In addition, it should be one that is appropriate to your current requirements but should not limit your
office functions once you plan on expanding in the immediate future.

High quality phone systems are provided by reliable
telecommunications company that will not only help you with the installation process, they will also facilitate great employee training and allow flexible additions into your system. Aside from that, they also ensure that all equipment and connections comply with industry standards.

Your business phone should also demonstrate advanced features which are currently available in today’s phone systems. Business phone systems right now already provide convenient solutions to their clients through phone features such as automated response, hands-free multi-tasking functions, digital key systems, video conferencing and call forwarding among others.

Which network will suit you best?

The high demand in improved communications systems have also paved way to a strict competition among telecommunication companies that provide phone service. Opt for a company that understands your changing needs and one that offers flexibility communication features. This means that if you find your current system to be obsolete in the near future, they should have packages that will allow you to improve your system without incurring too much cost.

Most importantly, see to it that you rely on the services of a telecommunications network that offers the widest coverage. The tight competition of today’s telecom companies can actually work to your advantage as they start to provide more competitive packages to their consumers. Make sure that you avail of the packages and the features that will help you improve your communication system to its full potential and at the same time, provide you with a cost-efficient solution to your company.

Which Business Phone and Network has the Best Coverage?

Your company’s business phone should be provided by a telecommunications company that offers the maximum benefits under their wing. The network should be one that provides a wide area of coverage, as well as maintenance and equipment replacement packages, and efficient customer service. Reputable networks provide their clients with a wide selection of telecommunication solutions ranging from office phone systems to mobile phones with added integration of other office equipment within your company’s communication system. Through the help of an efficient telecommunications provider, you can actually connect your phone to your fax and through the internet systems so you can easily send and receive documents to and from your clients. With these functions, you can help increase the productivity of your office operation within a single solution.
Selecting the Right Network

Different networks cover different areas of their phone services, and that is why you need to verify the area of coverage that will be provided by the company. With this data, you can check if the physical location of where you will use your business phone is covered within the providers’ responsibility. However, since this aspect is more applicable to mobile phones, then the best way to determine the right phone systems network would be to read through the company’s proposal and check their areas of limitation. The right telecommunications network is one that can offer you with different packages that can cater to your requirements of keeping an efficient client-company relationship.

For example, if you run a company with international clients and you are constantly making international phone calls, the network should be able to provide you with unlimited international calling features with lower charges. However, if you expect to maintain a close relationship with your clients within your locality, then they should have packages which allow you to call your local consumers within unlimited monthly capacity. A telecommunications network that has the perfect solution to your communication requirements will provide you with a cost-efficient option for your business.

Features of a Great Phone System And an Even Greater Network

You need your business phone to cater to the demands of your consumers, thus you need to get your phone system from a service network provider that has an equal or even greater commitment to customer service than you.

  • Research on the network providers which have the best technical support that are available 24/7 and one which provides their clients with convenient user tools, training system and account management options that will be relevant for your company.
  • Their customer support should not be limited on their assistance on your inquiries alone. Since you will be getting your phone system and your business phone equipment from them, they should provide the highest quality of devices possible and should include replacement programs and product warranty within their product line.
  • Read testimonials from their past and current clients so you can gauge if they are capable of catering to your needs or if you need to move on to a more competent business phone service provider.

Why are business phones important to a community?

Business phones are changing the landscape of the business community in the most beneficial way possible. With the innovations in phone systems, companies can now set-up their own system of efficient communication within the workplace. More importantly, the use of office phone systems has become more attractive nowadays mainly because of the convenience and ease of use that they provide. It is undeniable that phone systems are becoming even more advanced and sophisticated but along with their innovations, they are also becoming easier for the office staff to utilize without the need for rigorous trainings. With such advantages, a company’s employees become more productive and efficient in their work performance since they get easier familiarity with the communication systems.

Cost Effectiveness, Telecommuting, and Savings

Another main advantage that business phones provide to the business community would be the cost-efficient solution that it provides to companies. The introduction of virtual office phones allow companies to call internationally without incurring any high charges. In addition, telecommunication networks provide a lower charge on their international call and domestic call features for business phone systems compared to traditional phone lines. Also, by launching calls via the internet, a company can outsource and expand their customer support from all over the world through home-based sales staff without having to pay for office overheads.

Immediate Response System for Consumers

On the other side of the spectrum, the community of consumers can also benefit from these innovations in business phones. Through a better communication system, they are provided with a more efficient and immediate response to their inquiries without having to wait for their call to be transferred from one line to another. With these, they also get to optimize a higher level of customer service which is highly essential in today’s world. The need for mobility and fast response system is also a high requirement among consumers that no other type of communication method can provide. Calling an office phone of a company with reliable business phones allow them to get the information that they need, regardless of where they are and what time they are calling.

Through business phones, the communication lines between the company and the consumer becomes more mobile, flexible and efficient. A company with an efficient phone system can reap huge amounts of profits to their business by constantly providing their clients with satisfying customer service. For the consumers, the immediate response provided by the company allows them with a sense of satisfaction, knowing that they will get their money’s worth by pursuing the transaction.

What are the best business phones?

When deciding on which business phone fits your company best, providing exceptional service and boosting the perception of your most important asset, the client, must be brought to the fore. Enhancing customer experience and satisfaction to the maximum level may be the thin line between business success and failure in these difficult economic times. No business, particularly those that are small and emerging, is exempt from low profitability and high failure rate owing to the fact that they have limited capital and thus opportunities. Tighter lending conditions and rising operations costs are of no help and can potentially bring their profits down. Consumers’ negative perception on products or services offered by a business may hurt them further and devastate their finances.

At least fifty-nine percent of 2,223 business owners, CEOs and presidents of small businesses surveyed by The Business Journal affirmed that wireless services have become crucial to their business operations. With at least 2.27 billion people using the internet daily and 4.8 billion people with mobile phones, our world has indeed become fast-paced and digital, our culture increasingly 24/7 and business environments virtual and mobile. Hence, having a company phone number which can be contacted by a customer anytime and anywhere they want can put your business to the lead and boost its future prosperity.

Revolutions in the internet technology and telecommunications industry have brought Voice over Internet Protocol or VoIP phone systems into the spotlight, shoving traditional business phone into the sidelines. VoIP has gained ground and popularity even during the economic recession as many reliable and dedicated service providers make the portability of a phone number available to businesses at efficient costs.

A business phone supported by VoIP calling features can give your company the following:

  • Project the image of being present anytime and anywhere

Phone systems reliant on the Internet enable your customers to make calls, send and receive fax and voice messages to your business at their convenience. Your customers may also be located in various places across the globe, spanning not only distance but also time. A local or virtual phone number makes your business accessible to at least 200 area codes or states in the US and across global continents even. Web-based phone systems also enable businesses to forward calls, send, receive and check fax messages and voicemails wherever there is an internet connection and with soft phones installed in handheld devices which they could take anywhere.

  • Cost-effective business communication

Internet-based phone systems have achieved record-breaking popularity among businesses of all sizes for toll-free or 800 business phone numbers. Not only can businesses be called by anyone at their convenience, they could also do so free of charge. Calls made by customers as well as sent fax and voice messages will instead be charged to the business which is a great way to surpass customer service standards. Businesses may also incur massive savings on unlimited local and long distance phone calls made available to them by service providers.

Forward-looking businesses need mobility and flexibility in building relationships with their customers mounted on communication. Choosing a business phone that can take your customer service to the next level may bring the success of your business venture a step further.

What is the best phone service for your business?

Businesses have numerous options when it comes to phone services for their operations. The numerous choices mean companies can always pick out the best phone service for their business, taking into consideration their different communication requirements. There are several types of business phone services, each one with distinctive disadvantages and advantages. Business owners should decide their needs and budget in determining the best phone service for their business.

Private Branch Exchange

One of the most traditional types of business telephone systems is the Private Branch Exchange or PBX. It utilizes physical connections to connect numerous phone lines. With PBX, phone line extensions can be connected to each other or to pick up an outside call. Traditional PBX systems usually need a human operator for directing calls and choosing the right connections.

Mobile PBX

Mobile PBX is a type of business phone service that has functions that are related to the traditional PBX. However, it does not require hardware. Instead of a switchboard and operator, this type of business phone service is powered by a software hosted by another provider. Companies can opt for addition of virtual extensions to the system and even have calls director to cell phones of employees. When a call is picked up, it is automatically transferred to any of the available cell phones. The best advantage of this system is its simplicity in adding new extensions.

Hosted VoIP

Hosted Voice over Internet protocol (VoIP) is considered by some as the best phone service for business. It is closely similar to mobile PBX, with the forwarding of calls to a virtual software instead of employee cellphones the main difference. The virtual software is called softphone, acting as the phone interface and installed on a computer. Employees can take or make calls over the Internet using microphones connected to a computer in a hosted VoIP system. Like mobile PBX, this type of best phone service enables firms to expand without purchasing costly hardware.

VoIP

For most companies, VoIP is the best phone service today. VoIP hardware bridges the gap between hosted VoIP and PBX. Similar to PBX, VoIP hardware is required to be purchased and installed. But instead of making use of telephone lines, VoIP hardware makes use of the Internet. This set-up provides for the addition of new extensions anywhere on the computer network of a company. VoIP hardware also enables companies to manage their own service without having to pay for a third-party VoIP seller.

Why Businesses Should Opt for Hosted PBX Services

Companies shopping for business phone systems should consider listing hosted PBX services. Business phone is critical in any enterprise as it serves as an efficient and cheap way for companies to get in touch with their clients. One of the many business phone systems available in the market is the hosted Private Branch Exchange (PBX) system. Entrepreneurs who want to get the most out of their business phone should consider getting the hosted PBX system.

Hosted PBX service pertains to a system where the PBX features and call platform are hosted at the office of the service provider. Businesses connect to the service provider for voice calls via the Internet.

Benefits

There are many benefits of hosted PBX for companies. Hosted PBX is ideal for companies that have offices or branches in different locations. All employees can use the numerous features of business phone PBX from anywhere they are, as they only need to have a broadband location to get access to the full features.

Companies that utilize hosted PBX are also able to save on support expenses since there are few differences in setting up and managing the system for any user wherever they maybe. Likewise, interoffice calls are dramatically slashed since VoIP facilitates cheap or even free calls between extensions.

There’s also the benefit of improved support for employees who are always on the go. Salespersons who are always on the road can use their laptop and headset as a phone, placing and receiving calls as if they were in the office as long as they are connected to the Internet.

Savings is also experienced because there’s little management needed in hosted PBX. There is no need for technicians to visit hosted systems every now and then, as the systems are easily configured through web-based control panels.

Ownership Costs

Hosted PBX systems are also cheaper to own compared to traditional phone systems. Obviously, companies don’t have to shell out for an initial investment in owning phone equipment.

Likewise, companies won’t be investing on phone equipment that will be obsolete in a few years if they opt for hosted PBX systems. Companies will also be freed of the burden of updating phone hardware after several years as that responsibility is now given to the service provider.

It is clear that a business phone PBX system brings in a lot of advantages to firms eyeing to get the most efficient communication system for their operations.

Why should I get an 800 toll free phone number for my business?

Competition among businesses these days has become so intense that most firms are looking to get any type of advantage over their rivals. For instance, companies wanting to gain more customers set up business phone numbers. Business phones are designed to make it easier for clients to reach a certain enterprise. An 800 phone number, for instance, is particularly geared for businesses that endeavor to make it more convenient for customers to contact them.

What’s an 800 Phone Number?

An 800 phone number is a special telephone number that allows a calling party to call a business free of charge. The called party shoulders the call fees. In this case, a company with an 800 phone number is able to encourage their clients to contact them anytime of the day.

The call charge may vary depending on factors like the usage and cost of the trunk lines. Most telecommunications firm even give a monthly flat rate service fee to loyal subscribers.

Benefits

There are a lot of reasons why companies are using the 800 telephone number for their operations. One of these reasons is that it allows companies to be easily accessible to their customers. Customers will be able to call companies with 800 telephone numbers toll-free, thus firms will be able to harness a good relationship with their clients.
Companies that have 800 toll free numbers are also able to generate new business opportunities well compared to firms that don’t have toll free phone numbers. Newly set-up businesses, for instance, can accommodate inquiries and potentially make sales if they have a toll-free number as potential clients can easily give them a ring.
Another benefit of the 800 business phone number for companies is that it enables them to track and answer every call. Calls that are not picked up in the office may be routed to existing phone lines, PBX systems or even cell phones of business owners. Thus firms with 800 business phones are able to address all concerns of their customers in a timely manner.

Companies with an 800 phone number can also experience crystal-clear connections. Calls made through the 800 business phone number are clear and loud, allowing operators and clients to understand each other well.

Judging from the number of benefits that companies derive from the use of a 800 business phone, it is not surprising to understand why firms are encouraged to tap such a specialized communication facility.

VoIP Among All Business Phone Systems: What VoIP Services Exist

Voice over IP (VOIP) services are widely used today because of the affordable and flexible options they provide. Since the development of VoIP, there have been a lot of services that continually develop to meet individual needs with high quality features and reliability. Some examples are:

  • Skype – Most well known and highly used VOIP service. This was recently acquired by Microsoft. It allows calls to other computers free of cost, and involves cheap prices for making calls to land lines and mobile phones. Main edge among others is the voice quality on each call.
  • Yahoo Voice – The pioneer in various internet-based technologies. Yahoo Messenger was the most popular chat software during the early years of Internet technology. When VOIP was developed, Yahoo also developed Yahoo Voice which offers cheap prices with excellent services.
  • Google Voice – Google’s entry into the emerging VOIP industry. It boasts of high voice quality with low prices, and offers free PC to PC calls. This VOIP service is pretty intuitive and easy to use.
  • Rebtel – The world’s largest VOIP Company next to Skype. This enables use of any regular mobile or landline phone to make your calls and save up with the world’s lowest rates. This is available in most countries worldwide.
  • iPhone Power – New generation telephone company that uses broadband internet connection. Offers flat-rate calling packages including local and long distance calls. Also has free voicemail, caller ID and call waiting.
  • Vonage – The VOIP service designed to replace phone services that are often congested and has a high add-on fee and per the minute charging. This also has an affordable international calling plan which makes it more popular.
  • ViaTalk – Offers over 40 unique calling features with each plan and is actually re-writing VOIP service flexibility which is pretty much easy to use. This also has a ViaTalk mobile app which makes VOIP accessible at the palm of your hand.
  • Voip.com – Works with as easy as connecting a phone adapter to the modem/router (which can connect up to two standard telephones), syncing the adapter, and finally making calls. This VoIP service offers free calling to the US and Canada and 1 hour free international calls per month.
  • iConnectHere – Has a variety of plans which include pay as you go, unlimited incoming calls and a free phone adapter and local number. This VoIP service is vailable for iOS, Blackberry, Android and Symbian OS including tablets and iPod touch dialers.
  • BroadVoice – Has the most features like your standard phone service with a block list, call forwarding to any number in case of internet outage and an enhanced 911 service which can deliver your address even if you can’t speak.

These are some popular VOIP services in the industry and it is best to choose the phone service that meets your needs and exceeds quality performance.