Tag Archives: Voip

How Does a Business Phone System Work?

The business phone system today is very different from the traditional one because it does not rely on analog dialing systems anymore. It is now replaced by the more sophisticated Voice over Internet Protocol (VoIP) which is more responsive to the needs and demands of a business. Thousands of start-up enterprises and small to medium-sized businesses have already switched to the new business telephone. However, many are still clueless about the new communication system and its benefits to any business.

What is a VoIP System?

It is a means of communication that relies heavily on the Internet. It allows you to send voice messages via a high speed Internet connection. Specifically, it works by recording a sound on a microphone. Then on the soundcard, the recorded sound or message will be converted into digital form. For any two people or business entities to communicate with this phone system, they need to have CODEC or coder/decoder on their PC, headset, microphone, soundcard and an Internet connection.

How Does VoIP Connect People?

Aside from the standard PC, business owners, office workers and home-based employees can connect with each other using various devices. They can use desk and conference phones, tablets and smartphones such as Android, Blackberry and iPhone. With the availability of these devices in the business telephone system, administrators and employees can share their present status such as available, busy or on hold.

How Does VoIP Adjust to a Business?

Businesses with different sizes and communication requirements can enjoy the advantages and practicality of the VoIP technology. Any business can customize the user and department call handling rules. Moreover, the routing rules for calls and fax messages can be changed anytime. With this business phone systemalso, multiple offices and remote employees can be connected using one system.

Businesses also have the option to incorporate several features in the plan that they want to avail. Some of these features are voicemail with free e-mail delivery, call screening, advanced call forwarding, caller ID, flexible answering rules, music on hold, recorded greetings and many others. These features make the business telephone processes and communication actions more streamlined or simplified.

How to Manage the Communication System with VoIP?

Unlike the traditional system, the VoIP phone system is very easy to manage. You do not have to do manual actions. You can manage the whole system by simply doing some clicks on the mouse. Through online, you can manage settings using unique and simple controls. You can also manage settings using any tablet or smartphone. Lastly, you only need one account to manage all locations and users.

Very clearly, the business phone system today works simply and works for the success of any business.

What type of phone system for business use is best for my company?

Basically, there are four types of business phone systems which are available in the market. Depending on the kind of company that you are operating, you can find the best phone system for you. The three main types of phone systems would be the Key system, the KSU-less system, the Private Branch Exchange System (PBX) and the Voice over Internet Protocol Systems (VoIP). The main difference that sets these systems from each other would be the kind of extensions used by the company and the features that make up each of them.

Types of Phone Systems

A lot of options which came from the four main types of phone systems are now available in the market. Some of the benefits are quite common among all four types of systems, although there are also those which are inherent in one type and is lacking on the other. The most important thing is that you first need to have a good understanding of the types of phone systems so you can decide which one will serve your company’s needs best.

  • Key Systems. Key systems are normally used by companies which need an office phone with around ten to forty employees, all of which might be using telephone extension lines. The key system possesses the basic features needed from business phones and it relies on a central control unit. The key system will work best for businesses which has one main function with a few sub departments.
  • Keyless Systems. Small businesses with less than ten employees can take great advantage from the cost-efficiency of KSU-less systems. The KSU-less system makes use of a portable wiring which makes it easier for business owners to relocate when there is a need for relocation within the office. This phone system only has the basic features with lesser number of extensions. Its affordability comes from the fact that the phone company only offers the phone line and the business owner will have to shoulder the wiring installations.
  • Private Branch Exchange Systems (PBX). The PBX system is highly recommended for large companies that run on more than fifty employees. The features in this type of phone system are more advanced as it allows different options in receiving and deploying calls. You have the option for a hosted PBX where the services and the physical equipment are supplied by the phone network company. You can also opt for an IP PBX where all calls are made digital through the use of the internet. PBX systems are quite costly since it requires professional installation.
  • Voice over Internet Protocol Systems (VoIP) VoIP is a relatively new system that is offered in the market and works well in all types of businesses. All communication transactions take place through the internet and thus, the person making and receiving the call can be located in any part of the globe. It is also inexpensive in terms of installation and maintenance. Expansion on the packaged features does not require any hardware since the process is done virtually.
  • Mobile Phone. Although it is not considered as an office phone
    system, cellular phones take a major role in almost all company communications nowadays. With a mobile phone, the system can be integrated into the device, thereby allowing the user to stay within reach even when he is mobile.Choosing the Right Phone System

    A reliable phone system is essential to help your business thrive amidst the competition. Determine the type of office phone that will serve your needs best. Keep in mind the number of extensions that you require for your company. Take into consideration any plans of future business expansion so you can acquire the kind of system that will work for your business not only at this period but one that will also address your communication requirements in the near future.

What Phone System for Small Businesses is Popularly Used in the US?

One of the most vital tools of businesses would have to be their business Phone system. They are the lifeline of most businesses. It is one avenue where business owners can communicate with their clients. The phone systems should have several features. These features should be able to track phone calls and where the calls are done. Not only that, phone systems helps improve your marketing campaigns. It doesn’t just route calls to designated extension lines of your business. Communication is now made easier because it could transfer calls to extension lines or voicemail. It’s like having your very own receptionist. All these features are possible because of VoIP and PBX systems. Before getting a business phone system, you need to know various types of phone systems. Here are the top phone systems popularly used in the US.

  • VoIP Systems

One of the most common business office phone systems would have to be the Voice over Internet Protocol (VoIP). Calls made to your company are connected to a Private IP network or the internet. There’s no need to make use of the Public Switched Telephone Network (PSTN). This is one of the phone systems ideal for small scaled businesses. And why is that? It’s because business owners like you can control their costs. You could only make calls with the use of an Internet or Broadband connection that is already paid for. Long distance calls are also within your means. They are either offered free or for a few pennies.

You won’t find that good kind of deal in conventional business phone systems. VoIP Phone system contains a lot of features for your functionality. Instant messaging is also made possible plus it’s equipped with voice options. Installing it is easy because you only need five things. You need to have a microphone and speaker so you could talk with the caller. A high speed internet connection is also necessary to provide good sound quality. Soundboard and computer are required to allow calls to be made and received. Lastly, you will need a phone adapter so you could change traditional office phone systems to VoIP phones.

  • PBX System

On the other hand, a private branch exchange system is ideal for large-scaled businesses. The Phone system should be able to handle all the activities of a business. A call is never compromised even if there’s a minuet phone network. If you have more employees that you can handle, a PBX system is what you want. It serves as a small private switchboard and calls can be transferred to appropriate extension lines. That’s not the only feature highlighted by a PBX system. Automated greetings and teleconferencing are other highlighted features. A PBX system could remarkably decrease the number of telephone lines you have. You only need to get a special type of phone or a router.

  • Key Systems

A business expanding needs a telephone line that could handle up to 40 extension lines. This is the office phone system ideal for medium sized businesses. The functionality of the system has features that you would not normally find in a typical business Phone system.

What are the Different Types of Phone Systems?

Picking out the best Phone systems results to successful business transactions. Meeting the needs of your business should not get complicated. Choosing a business telephone system requires a bit of research. Strategic analysis of your research can affect your business greatly. There’s a listing of over a hundred phone services in the market. Your task is to know which kind of business phone system to get. Business phone systems come in different types.

  • PBX (Private Branch Exchange) Systems

The PBX system may be the best phone service fit for your business if you have more than 50 employees. It allows your office to have a variety of telephone features. You could go for standard or advanced features. The PBX system runs with the help of a central PBX cabinet. Several telephone system branches are integrated together. With the help of one switch, it could link all telephones. Basically, all phones in your office are connected by the PBX to an external line. It is in this way that you can apply for a single telephone line. To contact a local number, you just have to dial three or four digit numbers. The features of this Phone system could greatly add business value to your company. Conference calling, call forwarding, call waiting, call block are among its features reliable to your company.

  • Key (KSU) Systems

This is one of the phone services that depend on the caller to choose an external line. Automated PBX systems are no longer necessary. There are numerous telephones in this telephone system. This is the best phone service for small scaled business with 10 to 40 employees. The telephone system works with the help of a central key system unit. It may not be as advanced as the PBX systems. However, it could meet the telecommunication needs of an expanding business.

  • Keyless Systems

Keyless system is the best phone service system for businesses with about 10 employees. The lightweight Phone system could be ideal for organizations that are just starting. It has the basic requirements for a startup business. No need to worry about the phone service bill because it is quite inexpensive. Needless to say, installation and running it is very easy. Being lightweight, you get to bring it anywhere you relocate. The keyless system can support about 2 to 4 lines.

  • Voice over IP (VoIP) Systems

One of the reasons why people choose Voice over Internet Protocol (VoIP) Systems over other phone systems is that it’s cost effective. Fax, SMS sending, voice messaging applications are all integrated in this Phone system. It is by far the most equipped and advance telephone system. IP packets are used to make a call possible over the internet. That means, you get to call and receive calls from across the globe. Voice calls can be done through the internet or with any IP-based networks. Traditional telephones are no longer necessary. You can make long distance and international calls without worrying about your telephone bill. This is the best Phone system ideal for international companies.

What Are The Different Types of Phone Service For Businesses?

Are you still searching for the perfect phone service system ideal for your company? Can’t figure out which telephone system is best for your kind of business. You ought to know that a good communication line can help streamline office operations smoothly. Employees in your office know that the need to wear many hats and the need to do more than expected. Same idea goes for your phone system. It needs to have a sense of productivity and enhancing features must be integrated. Advancement in communication technology won’t give you a hard time. You no longer need to stick to traditional phone services. There are different types of telephone services you can choose from. Each business phone system is integrated with features different from one another. The features could pretty much meet all business needs you have.

Voice over Internet Protocol (VoIP) Phone System

You need to be aware that old phone systems are more expensive compared to VoIP systems. It is 50% more expensive. The great thing about VoIP system is that it offers you free or minimal long distance rates within the country. Some VoIP system providers even allows free long distance calls to Canada. This kind of offer isn’t available in conventional telephone lines. In addition, it has features like Caller ID, Voice Mailbox, Three-way Calling and a whole lot more. Such features come in a standard package. When you come to think of it, traditional phone service offers these features at an added cost. All calls are made using the internet so you don’t need an IT expert to maintain the phone system. Also, you no longer need an extra phone wired to your office.

Private Branch Exchange (PBX) Phone System

PBX phone system is the kind of phone service for businesses with a hundred employees needing the use of a phone. PBX phone system is ideal for companies who want further expansion. There’s unlimited growth potential. However, you need to choose a PBX phone system provider who can grow with you. This kind of phone system has an auto-attendant feature. You can replace your receptionist who always calls in sick. This feature is an electronic version of a receptionist. It projects a professional image of your company and forwards calls to the appropriate extension or office. In addition, PBX system has a software interface that could be assimilated to both internal and external systems. As a result, hardware costs are reduced.

What are the types of phone systems for business use?

Business phone systems are essential in any company, regardless of the industry it is involved in. The telephone is considered one of the most important inventions of the past century, and this equipment allows employers to communicate with their staff and clients anytime, anywhere. But businesses have more requirements than an ordinary household, which explains why business phone systems are more complex than a typical landline phone. Business telephones enable companies to better serve their customers through different functions like call screening, auto attendant, call forwarding, and other specialized features.. There are four kinds of business telephone systems available to companies.

Key Systems

The most traditional kind of business phone system is the key systems, best suited for companies having 10 to 40 employees. This business phone system provides basic communication needs to a company like multiple lines. A key system unit supports this phone system. Phones that are used in this system appear like any traditional landline phone.

Keyless Systems

Keyless phone systems are recommended for businesses with less than 10 personnel. It is considered as the cheapest type of business phone system. It supports a couple of phone lines and incorporate basic call features. For instance, keyless phone systems allow just one individual to pick up the phone. Phones that fall under this category don’t have a central control unit since the features are incorporated right in them. However, keyless system phones are convenient to move in case a company moves into a new location.

Private Branch Exchange System

Considered as the most common kind among business phone systems, the Private Branch Exchange System (PBX) requires installation by a telecommunications firm. Despite being the most expensive system, the PBX boasts of having the most modern features that are critical to the operations of large businesses. These features include caller ID, automated attendant, call back, call forwarding, speed calling, call return, call pick-up direct, teleconferencing, outgoing trunk queuing, among others.

Voice over Internet Protocol

Considered as the future of phone systems for business, Voice over Internet Protocol (VoIP) uses the Internet to route phones. This is in contrast to the traditional way of calls routing through phone lines, thus companies are able to pass up on long distance call charges. This system is also quite inexpensive compared to PBX and is preferred by companies with business interests in different locations.

What is the Best VOIP Service Provider?

Since the introduction of Voice over Internet Protocol (VOIP) phones, traditional phone services are now being replaced slowly as people are using the benefits of VOIP service.

There are many reasons behind this. With a Public Switched Telephone Network (PSTN), there are charges by the minute as you make outbound calls, and additional costs for long distance calls. As for VOIP services, you will be charged a flat fee from $5 – $30 monthly. For most people, VoIP represents the more affordable phone service. More than the pricing, VoIP is packed with features that are helpful for small to medium size businesses.

Here are some VoIP services and providers that might cater to your needs:


Skype is used by professionals and individuals alike who wish to find an easy way to chat through text, voice and video calls. Some useful features are:

  • PC to PC or Smartphone to Smartphone calling- This is totally free and it comes with basic video calling.
  • They also have special packages for calling to land lines which is charged on a per minute basis.
  • Skype also supports a wide variety of platforms from the PC to mobile platforms like Windows Phone, Android and iPhone.

Google Voice

Google Voice offers an easy way to make calls all over the world. This also has multiple platforms such as Android and PC that support Google Voice. Some features are:

  • Free calls to the U.S. and Canada with low priced calling around the world.
  • If you don’t want to download the service, they have a web based interface that allows you to run the application using your web browser.
  • Free SMS and voicemail.
  • A permanent number; and if you decide to drop Google Voice Services, you can change your number to other VOIP services.
  • And of course you can integrate your Gmail contacts and also with the Android mobile dialer.

Globe 7

Globe 7 also offers easy to use downloadable PC app or to make calls right from your browser. They have free PC to PC calls has the cheapest calling rate to any landline or mobile phones worldwide. This includes the benefits of instant messaging too, with no unexpected fees and additional surprise charges. Added features are:

  • U.S. calls costs less than a penny per minute and a few cents for calls worldwide.
  • Can make calls using the web browser for convenience.
  • Has a simple layout which is very easy to use.
  • Also has a free PC to PC call.


Ringcentral is a company that provides services through a PC or even an existing phone using a special adapter. Some known features are:

Includes voicemail.

Cloud faxing service is available.

Flexibility of using existing phone with adapter, a PC or even a special app for using the service with iPhone.

They also have a wide variety of local and toll free numbers to choose from.


Vonage is the most recognized VOIP service provider in the world. Its services are designed to replace an existing system for traditional phone lines and include a special box that allows regular phone lines to be plugged in to use its service. Vonage has recently expanded to include calls for Android and iOS devices as well. Some best features are:


  • Unlimited U.S. calls for $9.99 for the first three months.
  • Normal range is $25.99 a month.
  • Known to have a great customer support.
  • Have tons of international calling plans and special add-ons which include Toll Free numbers.


Now with these known VOIP services, you can take your pick as to which caters to your everyday needs or which suit your business best.

What is the best phone system for business use?

The telephone has come a long way since Alexander Graham Bell invented it several centuries ago. Communicating through the phone has become an important part of our day-to-day existence. Communication has enabled businesses, for instance, to operate more smoothly and efficiently. It is not surprising that companies have put premium on the best phone system that can help their employees communicate with each other at the cheapest cost possible.

While there are a lot of companies that claim to have the best phone system for business use, more firms are turning to VoIP (Voice over Internet Protocol). VoIP has eclipsed old favorites such as private branch exchange (PBX) and virtual PBX. Calls made through VoIP are routed through the Internet, in effect eliminating call charges. Since VoIP is dependent on Internet connection, callers can receive and make calls as long as they have access to the Internet.

Practical Choice

The lower costs involved in VoIP make it a practical choice for any business and perhaps the best phone system for enterprises. VoIP services can be as low as $50 a month. The said amount is a steal considering that VoIP calls don’t have to go through a telecommunication service provider, essentially eliminating high call rates particularly long distance call charges. This is particularly beneficial to small businesses as their owners can communicate with their employees and clients from any point of the globe. Business owners don’t have to fly from one state to another meet with business partners, or to talk with their employees as they can always communicate through VoIP.

More Features

While most telephone service companies have features like call forwarding and caller identification, these services often come at an added cost. This makes VoIP even more practical for business owners, as the said extra features are provided free of charge.
One key feature that business owners will surely appreciate is the teleconferencing function. This function is usually offered as an extra feature by phone companies, yet for VoIP services the teleconferencing function is just one of the many features that come with no extra cost.

There’s also the call hunt feature that automatically forwards a call that was not picked up by an employee to another employee instead of being forwarded to the voice mail. Other important features that make VoIP arguably the best phone system for business use are multiple extensions and remote voicemail pickup.

What is the best business phone system?

Small businesses require a reliable business phone system that enables them to communicate with clients, partners and employees in a cost-efficient method. Businesses can’t just rely on any phone service for their communication requirements. Most businesses require on a telephone system with multiple lines accessible from multiple stations, aside from having additional key features for call handling.

Voice over Internet Protocol (VoIP) is emerging as the best business phone system today with its numerous advantages that allow businesses to communicate at a cost-effective way. VoIP bundles voice and data on a singular and protected network foundation. In VoIP, the phone system runs on an Internet Protocol network, thus the costs are minimal compared to other business phone systems. VoIP particularly is suited for businesses which have operations or workers in various points around the globe, as the system allows them to contact anyone around the world at no extra cost.


Perhaps the most glaring advantage that VoIP system has over other business phone system is the cheaper cost of communicating. VoIP system calls are routed over the Internet, thus calls are less expensive compared to phone service that is backed up by a telecommunications firm. Long distance and other phone charges are significantly cheaper. Likewise, features such as caller ID, call forwarding and voice mail are provided to users without extra fees.
Companies that use VoIP are also able to cut on travel costs because they can always use video conferencing instead of traveling to a distant location. Likewise, software and hardware required by VoIP system are relatively cheaper compared to telephone sets and other hardware needed by other business phone system.

Instant Connection

Another benefit of the VoIP system is that it allows users to communicate to each other instantly, and even if they are in remote locations-as long as they are connected to the Internet. Employees can speak to each other simultaneously even if they are located in various points of the globe. It can also facilitate forwarding of business calls to the landline phones or mobile phones of employees and clients. It can also allow customers to easily reach businesses’ client servicing staff without getting frustrated by long phone system menus.

VoIP is considered as the future of communication. It will become the preferred business phone system of enterprises several years from now, and forward-looking entrepreneurs ought to switch to this phone service soon.

Which VoIP provider is the best?

A VoIP provider offers services that most of the businesses today are thankful for. The innovation of telephones and internet made a remarkable impact on the methods employed by many businesses today for their communication system and daily operations.

What VoIP Providers can Offer to Businesses

With the advancement of communication technology today, businesses are no longer slaves to postal services and wait for a long time to receive messages and information. Companies are able to stretch their enterprise to a greater extent through a phone service that makes use of high speed internet. Aside from that, with the ability to access information quickly together with instant communication to clients and partners, business growth is eminent.

The services of a VoIP provider are becoming an essential tool in business communication these days. This is mainly because of the advances one can enjoy out of using a high speed internet. As an internet-based system, VoIP is mainly dependent on software programs rather than hardware. And this provides a number of functions including online faxing, email, voice mails, and calling.

How VoIP Functions

The system works through a platform operated by a service provider. Providers use an application server which organizes the communication through the internet. Voice data are sent through a super fast web connection. The call is then delivered to the particular platform where the signals or data are converted to another VoIP terminal like a soft phone.

Vital features of VoIP technology

VoIP comes with a number of functions that are not found with the typical telephone system. Once you subscribe to a voip provider, you can potentially lower your expenses on phone costs as you can get free calls between sites. And because this system depends on software program, tools are as well found on the internet which you can easily use in case problems arise. There are as well tools and applications you can use to track down details of calls.

VoIP system is a phone service that is packed with functions essential to any business. Faxes and voicemails can be easily accessed through any computer system or mobile phones. Emails and voicemails can be delivered to a single mailbox. You can as well engage in multiple calls, and enjoy other calling features like 3-way calling, call barring, online call analysis, incoming call monitoring, call conference, call forwarding, and many more.

Profits and Savings

In general, the benefits your business can obtain out of a VoIP service include enhanced functionality, improved user control and management, and cheaper costs.

VoIP can provide free calls among sites along with lower calls to typical phone lines. This can help you save a lot on communication expenses. Calls among employees can be given free. Support and maintenance is as well free, depending on the provider.

Using a VoIP also lets you have an integrated extension dialing system within your company. This lets employees to receive messages and calls even after leaving the office. Thus, anywhere you go, you can still get in touched with your clients and contacts. You may even set your extensions using a software internet program.

These and more can be obtained once you enroll to a good VoIP provider.