Voice Broadcasting Platforms
In this fast-paced society, it’s all about getting information out quickly. Voice message broadcasting is the most practical way to do that, especially when you consider that just about everyone has either a landline telephone or mobile phone. Granted, there are many telephone broadcasting services out there, so how do you know which voice broadcast service is right for your business, organization, agency, or group? The solution is to compare features of each voice broadcasting service so you can quickly and easily find the best one to meet your voice blasting needs.
Looking at the Basics
Before starting your comparison of voice broadcasting companies, it’s important to have the basics covered, including the most basic question: What is voice broadcasting? In the most basic definition, it is a voice broadcast system that will send a phone call to a large number of recipients simultaneously. These robo phone calls are placed by voice broadcasting software or a Web-based platform to an established call list.
Besides message broadcasting, there is interactive automated voice messaging that enables phone broadcast recipients to press corresponding numbers on their phone keypad to respond to a survey, confirm an appointment, or request additional information.
Most automatic phone calling services offer a basic voice mail blast system that offers one or more of the following:
- mass phone calls;
- political voice broadcasting;
- voice mail service;
- web voice mail.
Ease of Use Evaluation
What separates one automated call distribution service from another is its system platform. Some are software based, which means software has to be downloaded to a designated computer and your automated calling must be done from that computer. Others use a Web-based platform to send a voice message. This means voice broadcasting can be done from any computer or mobile device with Internet access.
Regardless of the type of system, ease of use is the most important component when comparing automated calling providers. As a guideline, you should be able to send your first message within five minutes of setting up your account. In addition, look for these user-friendly tools:
- The option to broadcast a message to one person or many;
- The ability to send automated calls to select groups of people on your call list;
- An easy method for creating your broadcast phone message;
- The ability to indicate the time when your automated telephone calls should be sent;
- Real-time tracking of your broadcast calls.
Comparing Advanced Features
Although there are free voice broadcast options available, you are missing out on advanced services that add to the versatility of voice messaging. For example, only subscription-based automatic phone call services offer the option of text messaging in addition to voice message broadcast capabilities. Other advanced features to compare side by side are:
- If you have the option to send voice message to phone or answering machine if no one answers the phone;
- If a Caller ID displays and whether it reflects your local area;
- Whether messages are automatically time adjusted to be sent according to the recipient’s time zone.
After comparing all the basics and advanced features, pricing becomes another key factor in the decision-making process. Compare the number of plans offered and how well they accommodate your specific needs. Pay close attention to what is included in each service plan, in particular:
- The number of automated phone calls or automated text messages included per month;
- The overage fee if you go over your monthly messaging allotment;
- The number of recipients you can have in your contact list;
- The number of contact groups you can have.
By researching and comparing voice broadcasting services beforehand, making the final decision will be easier and more focused on the exact needs of your organization.